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Shipping&Returns

Shipping

balloons sale free shipping

Our company provide four shipping ways:

 

Express Post(UPS,DHL,FedEx Express): 2-4 Days, World wide door to door, $20/shipment,can be tracked. All the order over $79, free shipping.
Standard Post:5-10 working days, door to door, $2.9/shipment, can be tracked;All the order over $25, free shipping.
Tracking:
After the order sent out, we will inform the tracking # through Email.Customers can use the tracking NO. on tracking site to review where the pack locating.


All the orders need to be signed to receive. If nobody home to sign for the order, the carriers will leave you a notice and you can follow it to get the pack accordingly.

return & exchange

We accept return&exchange for the following reasons:

  • 1. Shipping errors
  • 2. Damaged goods
  • 3. Defects
In order to return your products, you should contact our customer services first, we will reply promptly and instruct you where to return product(s). Do not return to sender. You must contact us before returning any items in order to receive a refund or replacement.The customer who isn't satisfied with our products, please contact us by email support@balloonsale.us within 14 days to make application of "return or exchange" since you sign for your goods. Overdue this item is not available.

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